Browser Policy
We aim to provide you with a smooth and safe experience when using our websites and apps. To help with this, we currently have a list of browsers that we actively try to support.
What is a browser?
A browser is an app on your phone or computer that lets you access the web. You are likely using one right now to read this message.
Browsers we currently support (provisionally)
At this time, we generally support the latest versions of Chrome and Safari on Android and iOS platforms that we support. Older versions of browsers may still work with Citizen Mutual.com, but we cannot guarantee full functionality. We recommend using the latest browser version whenever possible.
Our provisional support policy aims to balance:
- The browser versions most commonly used by our customers
- Availability of security updates
- The total number of browser versions we need to maintain
Browsers like Chrome, Safari, Firefox, and Edge release multiple updates each year. Our goal is to help customers enjoy the best possible experience while browsing.
What if my browser isn’t on the list?
Your browser might still work fine. There are many browsers on the market, and we cannot list all of them. Many browsers use similar underlying technology, like Google’s Chromium engine.
Upgrading your browser is generally straightforward, and neutral resources like Browse Happy can help you choose a browser if needed.
Why might unsupported browsers be risky?
Older browsers may not offer the same security protections as modern ones, potentially leaving you more vulnerable to fraud or other online threats. Newer browsers often provide improved privacy options, which can help you browse more safely and confidently.
